Tag Archives: Dawson

Mac Users – Anti-Virus & Clean Up Programs

Most Mac users think they can’t get viruses or add-on programs that cause pop-ups. That is completely wrong. As a matter of fact, we have seen a huge increase in both. Mac users are very intuitive, usually more techie about their products but are very misinformed about viruses and security on their products. Because of this Mac users do not know where to turn to get help or what products are available. That is where we, AML Computer Services, come into the picture for you.

Guess what Mac users, all this we are sharing is FREE.

So one thing you can do is go to your Finder and under Go, click Utilities then click Disk Utility. It will come up like this.

Mac Disk Utilities

Mac Disk Utilities

Once it does click your Mac drive and then click Verify Disk Permissions, when it finishes then click Repair Disk Permissions. Then run Verify Disk and if it needs it the Repair Disk will not be grayed out and you need to click and run it.

Mac users, now go download some FREE programs.

Now that you have done that go to http://www.adwaremedic.com and download their free program for Mac users. Just click Scan for Adware and follow the directions afterwards.

Adware Medic for Mac users

Adware Medic for Mac users

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Now once you have done that you can go to http://www.piriform.com/ and download CCleaner for the Mac. For Mac users it will have a Download button on the site and it will be the one for the Mac. You do not need to run Analyze just click Run Cleaner. When it reaches 100% you are done.

CCleaner for Mac

CCleaner for Mac

Finally, what anti-virus program to use? AVG of course. It’s our #1 choice when it comes to a FREE anti-virus program. This is especially the case for Mac users. Don’t get us wrong, their paid version is great too. Don’t be fooled by some other free anti-virus program that has a “cool” name, get something that works, something that has been tested by a viable IT Support company, like us. Just click this link http://free.avg.com/us-en/homepage to go to the Free Mac version of AVG. Install it, run it and enjoy your cleaned-up, virus free, security protected Mac, courtesy of AML Computer Services.

Rick Eubanks

https://amlcomputerservices.com

 

Cryptowall – UNLOCKED

Cryptowall, a ransomware, a type of virus but not one that any anti-virus program, UNTIL NOW, has been able to stop. Cryptowall aka Decrypt Virus will infect ALL your documents, pictures and Outlook files. When it does, they are GONE. A lot of popular anti-virus programs have claimed to be able to stop it and/or clean it but that is wrong, until now. Cryptowall has been conquered by an anti-virus program we found and tested several years ago. Cryptowall meet Stopzilla, you are now defeated.

Because we have been working on and dealing with the Cryptowall virus since about mid-November we had the pleasure of being interviewed by WSB TV Channel 2 Tom Regan about the virus, possible removal and effects on the users. We particularly focused on if paying the ransom would unlock the files, it won’t and what it meant for the users. What it means is total data loss.

WSB Cryptowall Virus Interview

WSB Cryptowall Virus Interview

Cryptowall Virus Files

Cryptowall Virus Files

 

 

 

 

 

 

 

At that time of that interview there was no published way to protect you from the Cryptowall virus and the ONLY method to save your files was to use several backup devices by rotating them over several days. For example, use several USB devices, use a different one every day for 3 or so days and check every day for the Cryptowall virus files. See picture on right, the three bottom files are the supposed instructions on how to remove the virus, it’s part of the scam and all it really does is shows you that you are infected. This usually houses itself in your Documents or Picture folder. The first sign you may have a problem is that your computer comes up and asks “what program do you want to use to open this file” when you are opening a Word, Excel file or Picture. However, if you check daily for the files above and have done a backup, you might be ok.

AS OF FEBRUARY 1, 2015 STOPZILLA CAN STOP THE CRYPTOWALL VIRUS, with their new 7.0 version.

The update of the virus definitions for previously purchased versions will be out a in a few weeks. If you don’t want to wait for the definitions you can pay for the upgrade. Even if you have purchased the Lifetime version the Lifetime version will not update the definitions for a few weeks, you have to pay for the upgrade. We will be doing it at a heavily reduced price and no install fee from us. If you wish to purchase and install it yourself, visit their site at http://www.stopzilla.com/products/stopzilla- antivirus

Stopzilla Anti-Virus 7.0

Stopzilla Anti-Virus 7.0

 

 

 

 

Rick Eubanks

https://amlcomputerservices.com

Anti-Virus – Stopzilla

A couple of years ago we started testing anti-virus programs. We came across Stopzilla anti-virus. We had never heard of it just like most people. What impressed us first and foremost was Stopzilla was the ONLY anti-virus we found that would completely remove the Redirect Virus. We also noticed that Stopzilla would remove tracking cookies. What is the significance of tracking cookies? Simply, they are put on your computer by every website you visit to cater ads to you. Ads are the way viruses, trojans, malware, hi-jack programs and other things get into your computer. At the time we tested many anti-virus programs we ran across Consumer Reports ranking of “popular” anti-virus programs. The list is below with some of our testing marks. You can see where we ranked them in our own testing. Stopzilla was not a “popular” or well known program so it didn’t get tested.

Consumer Reports Anti-Virus

Consumer Reports Virus Ranking 2012

 

 

 

 

 

 

 

 

 

When we tested Stopzilla against the others we found it to be much more intuitive than any of them. The next thing we wanted to do was be able to offer a free anti-virus program and our first choice on that was AVG Free. We simply found it better than any other of the free anti-virus programs. We also made our decision based on how well the anti-virus programs that we chose worked with the user and didn’t slow the computer down.

Below is a current customer computer that is being scanned by Stopzilla. Nothing else we have tried worked to fix all the add-on stuff on here. We even tried Malwarebytes Pro because it was already loaded on the PC. At the time of this posting the current running Stopzilla had found over 12000 different infections or things that should not be on the computer.

Stopzilla Anti-Virus

Stopzilla Anti-Virus

 

 

 

 

 

 

 

 

 

Below is a link to their anti-virus if you want to purchase it http://stopzilla.com/products/stopzilla-antivirus/.  However, as a reseller we can beat the price and then we support it for you. In addition, we offer something from them that they do not offer online. Stopzilla allows their resellers to sell the AVM Lifetime version. It is $100 but it’s a lifetime version, no annual renewal, and it is transferrable and we can install it for you free. The disclaimer on that is this, you must keep up with the license key that will be emailed to you. If you get us to do a clean-up on your computer, sometimes called a Tune-Up, and we install the AVM Lifetime version we do it for $60 and install it. Please be aware that both programs require us to charge tax. Also, if you do go to their site please notice they offer a separate malware program and optimizer. We have used and tested both and are very impressed.

https://amlcomputerservices.com

Rick Eubanks

Our Service

Because I want people to know what kind of service we provide and how we treat our customers so I am giving some examples below. I also wanted to give some examples of what we do for our customers if they have a problem with equipment or something we worked on for them. This is so you know that we stand behind what we do and we treat all our customers with utmost respect. It’s even more proven by whom out there businesswise recommends us. We have two other IT Companies that send their people to us. One of them doesn’t work on Apple Computers, so Computer Medics of Lanier sends us that business and Appalachian Technologies out of Cleveland that exclusively works on City networks sends anyone that asks them about computer or cell phone repair to us. In addition, AT&T, Verizon and Walmart send people here for cell phone repairs. These type of things do not happen if you aren’t providing great service. There are a ton of examples but I didn’t want bore you. So these few real examples of things we have done are listed below:

  • Customer bought a laptop from us. Brought it in a week later with the hard drive completely failed. Laptop is under warranty by the manufacturer. Instead of making them wait for repair, we gave them a more expensive brand new laptop and set it up for them all at no charge.
  • Customer had phone repaired by us, a week later they broke the screen again, we replaced the screen at a huge discount.
  • Customer bought a used laptop. Used laptops have a 30 – 90 day warranty. Not sure which warranty period it was on this one but it was out of warranty by a week. The motherboard had gone bad. We traded them out at no charge for another used laptop.
  • One of our customers came in with a laptop that the CD/DVD drive would not see any disc. The problem is that some software like, Magic Jack and Driver Updater will overwrite the CD/DVD in the registry. It’s not a hard fix for us. We corrected the problem for him at no charge.
  • A customer came in with a Windstream issue, we knew it but they thought it was their computer. We showed them it wasn’t the computer, there was no charge and we even installed Stopzilla Anti-Virus for free because we wanted to make sure that Microsoft Security Essentials, which is junk, had not missed any major Trojans, malware, etc. We did that all that work at no charge.
  • A customer had a laptop with a bad DC Jack. It needed replacing and required soldering work. There was major damage to the port area, including a crack in the motherboard. We replaced the DC Jack and informed the customer of what we saw. The computer did work. It quit working and she brought it back about a month later. We opened it up and re-soldered the DC Jack as best as possible. It worked again. We did this at no charge. The DC Jack area is so badly damaged that it will probably happen again. I told her she needs to start saving for a new computer as that will not hold forever.

Rick Eubanks

https://amlcomputerservices.com

 

Who is AML Computer Services?

Who is AML Computer Services? AML Computer Services is named after our daughter, Ana-Marie Liane, was started with zero customers out of our house. In the summer of 2010 I personally handed out 3000 business cards to get business. Today AML Computer Services employs 3 people. Daniel Sides who is married with one child and one due in March who has just moved into his first house and Lucas Ramirez who is trying to buy a new car and of course Rick Eubanks.

So as you know we can’t be where we are without our wonderful customers. In May we will hit our 5 year anniversary and will be close to 3 years at our current location. I wanted to let you all know we had a 33% increase in business in 2014 over 2013. So that means 2014 we had another amazing year thanks to you allowing us to help you with your computer and cell phone repairs. We can not express enough how much we appreciate you continuing to tell everyone about our stellar service.

Needless to say we aren’t perfect but we do way more right than wrong. With almost 1400 likes on our page and 4.5 or so stars that’s a win to us. Sure you have an occasional person that may post a negative. We aren’t perfect but we surely try to make sure we are and we do strive for 100% satisfaction guarantee. I doubt you can find too many businesses like AML Computer Services that will do as much for free or go overboard to help as we do but it doesn’t mean we will be abused. When you aren’t willing to let someone that is wrong trample on you that’s when you don’t get perfect scores.

People often ask us what things AML Computer Services support, of course this being a family business makes it a personal decision also. We support the Dawson County Humane Society, Dawson County Humane Society Thrift Store, R.E.A.D. of Dawsonville, WeeBooks of Dawsonville, a variety of sports with the Dawson County High School and the school itself. We have done low cost work for No One Alone, Dawson County Family Connection, Ric-Rack, Abba House Thrift Store. We also try to help any kids that come by selling candy or other advertising for the Dawson and Lumpkin areas. We advertise in both local papers Dawson News & Advertiser and the The Dahlonega Nugget and we also advertise in a local phone book Lakeview Publishing. I know the last isn’t supporting for a charity but I included it to show our support of other local businesses and the community.

We chose to drop most of our printing services, specifically the ones in-house and concentrate more on our web design. As we can offer a lower cost and higher quality than you can usually get.

So again thank you and we look forward to a great 2015 at AML Computer Services.

Rick Eubanks

https://amlcomputerservices.com

Custom Built Computer

Custom built computer, is it for everyone? Quite a few people that know a little about a computer think they can easily put together their own custom built computer. There is a lot more to it than just throwing together some parts, starting it up and watching it run.

If you buy a custom built computer from someone you better make sure they know what they are doing. What about warranty? Where did they get their software? Where did they get their training? Are they sure they have properly checked the amount of wattage needed for the power supply? What happens when you have a problem with a custom built computer?

All of these questions about a custom built computer are valid and important. AML Computer Services has many years of experience in building and repairing computers. Because of this we know what works but we still tested it before it gets to you.

Custom Built Computer

Custom Built Computer techs

 

These guys are experts in finding the right parts to fit into your system to make sure it runs as fast as possible and efficient. All of our components have been tested for a long time before we chose what component manufacturer to utilize. Once the computer has been built we then have a 24 hour burn in time utilizing the latest software technology to “stress test” the system. This helps us insure that there are less failures once you made your purchase. However, if there is a failure you can be sure that you are covered under our warranty of at least 1 (one) year. That warranty is done by us so you don’t have to wait weeks to get your computer up and running.

Anytime you buy a computer from a retail chain store you only get the manufacturers warranty unless you purchase some “extra” plan. Even then several places only send your computer off to get it fixed and you might have to wait 2 – 3 weeks or longer. Even those that do repair at their location can take 1 – 2 weeks. Do you really want to wait that long or had you rather know that we can fix it in 24 – 48 hours?

 

Where do you get a custom built computer you can trust to work?

AML Computer Services of course. Come by and check out our custom built computers. If you have specifics you need, we have got you covered.

AML Computer Services
258 Beartooth Parkway, Suite 180
Dawsonville, Ga. 30534
(678) 341-0821
https://amlcomputerservices.com
support@amlcomputer.com

Christmas for Critters

For every item that you donate to this cause, we will double the cost of that item and give it to you as a discount on any service (not parts) done on your computer or phone repair.

Go to their Facebook Page and “like” it and help spread the word https://www.facebook.com/ChristmasforCrittersOfficial

Check out their Web Page too at http://www.christmasforcritters.org

Christmas for Critters